Private Policy
Effective Date: July 9, 2026
SSR Hospitality Group ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us.
Information We Collect
We may collect the following information:
Name
Email address
Phone number
Mailing address (if provided)
Reservation details
Property information (for owners)
Any information you voluntarily provide through our website forms or communications
How We Use Your Information
We use your information to:
Respond to inquiries
Process reservations
Communicate about bookings
Provide customer support
Coordinate with property owners
Send reservation confirmations and updates
Improve our services
Comply with legal obligations
SMS Communications
If you opt in to receive SMS messages from SSR Hospitality Group, you may receive text messages regarding:
Reservation confirmations
Booking updates
Check-in and check-out instructions
Door codes and arrival information
Payment reminders
Property management communications
Customer service responses
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes.
You may opt out of SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact us using the information below.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only with trusted service providers who help us operate our business (such as payment processors, reservation software, and messaging providers) and only as necessary to provide our services.
Data Security
We use commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic.
You can adjust your browser settings to refuse cookies; however, some features of the website may not function properly.
Your Rights
You may request to:
Access the personal information we maintain about you.
Correct inaccurate information.
Request deletion of your information where permitted by law.
Withdraw your consent to receive SMS communications by replying STOP.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
SSR Hospitality Group
Phone: 910-444-2444
Email: admin@ssrhg.com